Benefits:
- Employee discounts
This position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.
Duties and Responsibilities:
- Executes procedures as outlined by front desk manual
- Answer phones, take messages and transfer calls
- Knowledgeable of Clubs amenities and surroundings
- Communicates kindly and sincerely using members name
- Attends all staff and club meetings and events
- Establish and maintain professional relationships with members and staff
- Ensures front desk is clean, maintained and organized at all times
- Ability to respond quickly and appropriately to emergency situations
Expectations:
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support club goals and objectives
- Ability to respond to common inquiries or complaints from members
Job Requirements:
- Available to work weekends and evenings and holidays
- Must hold current CPR certification or obtain within 60 days of start date
- Ability to work well with others
- Experience in cash handling and credit cards
- Customer service abilities
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
Genesis Health Clubs
Join the Genesis Health Clubs Family, Where Passion Meets Purpose!
Genesis continues to grow, now with over 80+ locations and subsidiaries!
We're not just a gym, we're a movement, and we’re proud to offer diverse roles across fitness, customer service, management, childcare, and beyond, with room to grow, lead, and make an impact.
Why Work With Us:
· Free all-access gym membership
· Competitive pay + employee benefits
· Fast-paced growth = career advancement opportunities
· Make an impact in your community every day
· Fun, supportive, passionate team culture
Whether it’s working one-on-one as a certified personal trainer or helping families stay active through our trampoline parks, water parks, ice rinks, and more, you'll play a vital role in helping others live healthier, happier lives.
Ready to Level Up Your Career?
If you're energized by helping others, passionate about wellness, and ready to work hard and have fun — we want to meet you!
Apply now and join a team that's transforming lives, one workout at a time.
Company Website: www.genesishealthclubs.com
(if you already have a resume on Indeed)