Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Genesis Health Clubs is seeking hospitality driven managers who provide superior customer service with the drive to be the best! This role will ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.
Duties and Responsibilities:
- Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention
- Report and communicate daily with regional team leaders on sales activity
- Conduct daily sales meetings to discuss performance and objectives with club team
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining staff
- Assures that effective orientation and training are given to each new team member
- Responsible for addressing complaints and resolving problems
- Promptly responding to members concerns
- Ensure club meets all standards for cleanliness, maintenance, and safety
- Direct and help manage other departments within the club
- Attend all staff and club meetings and events
- Establish and maintain professional relationships with staff
- Maintain and update sales policies and procedures
- Always know and be aware of club revenues and goals
- Works closely with retention departments to ensure high participation in the facilities
- Ensures that all required documentation is completed in a timely manner.
- Ability to respond quickly and appropriately to emergency situations.
- Perform other duties and assignments as necessary or required
- Help support and grow all departments in the facility
Expectations:
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support goals and objectives
- Recommend staff development/education activities
- Develop and build a team atmosphere among staff and departments
- Ability to respond to common inquiries or complaints
Job Requirements:
- Available to work weekends and evenings and holidays
- Must hold current CPR certification or obtain within 60 days of start date
- Ability to work well with others
- Experience in cash handling and credit cards
- Customer service abilities
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- 401(K)
- 401(K) Employer matching
Genesis Health Clubs
Join the Genesis Health Clubs Family — Where Passion Meets Purpose!
Genesis Health Clubs is the largest privately owned health club company in the country, with 83 locations across 13 states. Even more importantly, GHC is the fastest-growing non-franchised health club company in the U.S. This rapid expansion creates tremendous opportunity and upside for our team members. Genesis is a place where you can build a successful long-term career in the health and fitness industry, with unmatched upward mobility and growth. As a premier brand, we demand the best in the industry and, in turn, offer above-industry pay and strong rewards for top performers.
Genesis Health Clubs continues to grow, not just in size, but in scope. We now operate a family of brands that includes trampoline parks, water parks, ice skating rinks, meal prep services, and baseball tournament venues. But we're more than just a gym, we’re a movement grounded in core values that guide everything we do.
At Genesis, our mission begins with MMFI: Make Me Feel Important. We serve, support, and inspire our members through meaningful relationships and thoughtful service. We believe in Investing in Our Members, Clubs, and Team, ensuring every location delivers excellence, from the equipment we provide to the people who bring the energy.
We Lead by Example, showing up each day with compassion, drive, and a commitment to help others succeed. We encourage everyone to Exercise Daily, not just for fitness, but as a lifestyle that promotes resilience and long-term wellness.
For Our Team:
We offer dynamic roles in fitness, customer service, management, childcare, and more, with room to grow, lead, and truly make an impact.
Why Work With Us:
- Above-industry average pay and strong employee rewards
- Medical and dental coverage
- 401(k)
- Paid Time Off (PTO)
- Rapid career advancement in a fast-growing organization
- The opportunity to uplift your community every day
- Free all-access gym membership
- A passionate, supportive culture where Staff is Family
Whether you’re training clients one-on-one or helping families stay active through our extended brands, you’ll be part of a purpose-driven team transforming lives, one workout, one smile, one connection at a time.
Ready to Level Up Your Health or Your Career?
If you’re passionate about wellness, driven to help others, and excited to work hard and have fun, we want to meet you.
Company Website: www.genesishealthclubs.com
(if you already have a resume on Indeed)