Blast Off Bay Guest Services Coordinator
Position: Guest Services Coordinator
Reports To: Waterpark Manager
Employee Type: Full Time
Job Summary:
This position will be responsible for the day-to-day operation of all ticketing and admissions functions including ecommerce tickets, on-site ticket operations, special event ticketing, RFID technology, electronic admissions menu boards and access control.
These duties will include training, scheduling, and auditing of staff.
Duties and Responsibilities:
-Operate within the budget and identify new ways to improve the development of the business
-Creatively generate revenue and control costs
-Train and schedule all staff to enable them to carry out their own duties and responsibilities
-Execute special events/promotions in the waterpark
-Monitor staff
-Answers phones
-Interacts with guests in a positive, enthusiastic manner
-Greets every guest
-Responsible for daily cash handling, security, and deposits
-Participate in employee meetings, review, and development
-Establish and maintain professional relationships with members/guest, suppliers, and staff
-Ensures that all required documentation (daily reports, checklists, etc.) are completed in a timely manner
-Ensures all admissions outlets are clean, maintained and always organized
-Ensures admissions outlet is stocked with all necessary supplies
-Recommends pricing strategies
-Programs POS system
-Ensure compliance with all national, state, and local laws
-Other duties and projects as assigned
Expectations:
Present a professional demeanor at all times when representing all business entities of the Genesis Sports Complex
Provide input in developing strategies to support waterpark and goals and objectives
Develop and build a team atmosphere among staff and department
Ability to respond to common inquiries or complaints
Job Requirements:
Available to work weekends, evenings, and holidays
Ability to work well with others
Experience in cash handling and credit card processing
Customer service abilities
Experience managing in the food/beverage/retail industry
Physical Requirements:
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including reading, writing, and speaking
Genesis Health Clubs
Genesis Health Clubs now has 60 locations! Genesis offers the most well rounded fitness experience in the Midwest. Each location provides cardio and weight training equipment, group fitness classes, personal trainers, yoga, Pilates and much more. Membership opportunities include single, couple, family and corporate. You'll find that our facilities, services and professional staff offer you everything you need to achieve your health and fitness goals.
Each club also provides specialized amenities and services including child care, tanning, basketball courts, steam rooms, tennis courts, Yoga/Pilates studios and more.
For those who would like the guidance and motivation of a fitness expert, Genesis can provide nationally certified personal trainer who can help guide and teach members how to get in shape safely and effectively. Our personal trainers genuinely care and work to help members succeed. Because our members are one of a kind, their exercise plan should be too.
Genesis offers a wide-range of classes including step aerobics, Zumba, cycling, to muscular strength and Group Power to kick boxing and mind-body offerings like Pilates and yoga.
Genesis Health Clubs also operates many other brands in the fitness and family entertainment spaces including Trampoline Parks, Water Parks, Ice Skating Facilities, Meal Prep Services, Baseball Tournament Facilities, and much more.
Genesis Health Clubs also operates many other brands in the fitness and family entertainment spaces including Trampoline Parks, Water Parks, Ice Skating Facilities, Meal Prep Services, Baseball Tournament Facilities, and much more.
Página Web de la Compañía: www.genesishealthclubs.com
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