Spa Manager

Location

Wichita, KS, 67206

Type

Full Time

Benefits:
  • Health insurance
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

We are seeking an experienced, motivated, and customer-focused Spa Manager to lead our spa team and oversee daily operations. The ideal candidate is a confident leader who is passionate about wellness, exceptional guest experiences, and developing a high-performing team.

Responsibilities
  • Oversee the day-to-day operations of the spa, ensuring smooth and efficient service.
  • Lead, coach, schedule, and support spa staff, including estheticians, massage therapists, and front-desk team members.
  • Deliver an exceptional guest experience from booking through checkout.
  • Monitor sales, memberships, retail performance, and other key business metrics.
  • Manage inventory, ordering, supplies, and vendor relationships.
  • Maintain high standards for cleanliness, safety, sanitation, and professionalism.
  • Handle guest questions, concerns, and service recovery with professionalism.
  • Assist with hiring, onboarding, training, and performance management.
  • Create and implement strategies to increase bookings, revenue, retention, and retail sales.
  • Ensure compliance with company policies and applicable health and safety regulations.
  • Support marketing promotions, events, memberships, and client retention initiatives.
  • Maintain a positive, professional, and team-oriented work environment.

Qualifications
  • Previous management or supervisory experience in a spa, salon, wellness, hospitality, or related environment.
  • Strong leadership, communication, organization, and customer-service skills.
  • Ability to motivate and develop a team.
  • Strong business and sales awareness.
  • Comfortable working in a fast-paced, customer-focused environment.
  • Proficiency with scheduling, POS, and basic computer systems.
  • Professional appearance and a passion for wellness and hospitality.
  • Relevant state licenses or certifications are a plus.

Company Website: www.genesishealthclubs.com

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